Terms of Service.

Read these Terms of Service

Please read these Terms of Service carefully before using our website, operated by Calycom Limited.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2. Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Calycom Limited.

Calycom Limited has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Calycom Limited shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

3. Refunds

In general, all our services are prepaid. Refunds may be granted after the activation of your Service with a good reason. The decision is made on a case by case basis. Violating our TOS makes you inelibigle for any refund. Only Bitcoin and Monero refunds are possible! Please contact us for further details.

4. Termination (Service Abuse & Acceptable Use)

By using our Services, you agree to not abuse systems or networks in any way that may harm the usability of other client services, or harm outside networks or individuals.

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Example reasons can be:

• harming outside networks (outgoing (d)DoS attack)
• harming other users (hosting or distributing malicious files or malware e.g. "mirai")
• abnormal high network usage (over 200 Mbit/s download/upload or high pps (packets per second) for an extended period of time (some hours)
• abnormal high CPU usage (over 90%) for an extended period of time (some hours)
• hosting illegal content (Child porn, Drugs or weapon stores, Terrorism or promoting hate speech in any form)
• hosting fraud or phishing
• outgoing E-mail spam or anything that will upset Spamhaus
• unsolicited e-mail spam harming other users on the host system or the host system itself

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

After expiration of a Service, your right to use the Service will immediately cease. If you wish to terminate your Service, you may simply stop paying the Service.

We are not responsible for reminding you to extend your Service or to pay invoices. You must pay invoices within 3 days to avoid deletion of that invoice.

5. Data Responsibility

You are responsible for the data on your service. We are not responsible for any data loss that may occur during rare incidents such as hardware failures, however if hardware failures occur we will attempt to restore data from our automated backups. You are responsible for the actions that occur on your service.

6. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

7. Support

All support request must be submitted through our ticket system (or telegram) in our customer center. We are not required to provide support via live chat, email, discord, forums, or other contact methods. We provide self-managed services, which means that the client is responsible for installing, configuring and managing his services.

Contact Us

If you have any questions about these Terms, please contact us.

These Terms were last updated: January 29, 2023